We are currently experiencing the following errors in the Android TV and Fire TV apps. We are actively working on a solution, but it will take some time to implement the fix.
-
When playing a video in the "New Arrivals" category, the loading indicator continues to appear in the center of the screen (fast forward and rewind are not possible).
-
When playing the latest video in each series (the one displayed at the beginning of the series list), the loading indicator continues to appear in the center of the screen (fast forward and rewind are not possible).
For videos not falling into the above categories, there is no issue during playback.
We sincerely apologize for any inconvenience this may have caused and kindly ask for your patience while we work on resolving this.