[Updated: April 23, 2024, 11:00 AM（Jst）]
An issue affecting certain Android users since April 21 wherein the app was being blocked from opening, has now been resolved. A fixed version of the app has now been published on the Play Store.
We kindly ask users of Android smartphones and tablets to update the app using the following steps:
■ How to update the app:
Open the "Play Store" app on your Android smartphone or tablet.
Search for "NJPW WORLD".
Press the "Update" button when the NJPW WORLD app appears.
This will update your app.
We sincerely apologize for the inconvenience this has caused to the affected customers. We are committed to improving our testing and approval processes to prevent such issues in the future.
We hope you continue to enjoy NJPW WORLD.
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Currently affected users are met with one of the following messages on opening the app.
APP_BLOCKED_TITLE
APP_BLOCKED_MESSAGE
or
Usage of this app is currently blocked. Please contact Brightcove for more information.
Affected devices
・Galaxy s10
・Galaxy Z Fold3
・Galaxy Z Fold4
・Galaxynote20
・Galaxy S20+
・HUAWEI MediaPad M5 lite
・NEC LAVIE T11 11QHD1
The cause of this issue is still being investigated, but it’s possible that depending on device resolution, the Android TV version of the app is automatically being downloaded by Google by mistake.
To users
Until further notice on this website or on social media, please do not update the app. For users who have already updated the app and are facing this issue, please watch on another platform, or from your device’s web browser (Google Chrome).
We sincerely apologise for the inconvenience and appreciate your patience while this issue is rectified.